SGInnovate

SG Gov, Singapore

Connecting Singapore’s deep tech ecosystem through digital infrastructure

As SGInnovate’s strategic digital partner and agency of record, Avocado Tree Digital developed and supported the digital infrastructure connecting its deep tech ecosystem. The engagement covered Drupal platform development, CRM and event integrations, marketing automation and ongoing technical support, including virtual delivery for the Deep Tech Summit at SFF x SWITCH with more than 1,000 simultaneous attendees. The work also supported one of the largest CRM instances in the public sector.

Context

SGInnovate helps entrepreneurial scientists turn research into technology-based companies. Its work spans Artificial Intelligence, Quantum Computing, MedTech, Autonomous Systems and CleanTech. The organisation needed a unified digital platform to connect technical talent, researchers, corporate innovation teams and investors with relevant programmes, content and opportunities.

The challenge

Build digital pathways that support both talent development and venture-building activity, accommodate different stakeholder journeys and scale with the ecosystem. During COVID-19, the platform also needed to sustain events and engagement through an accelerated shift to virtual delivery.

Our approach

Platform architecture and workflows

Engineered and managed a Drupal content management system with scalable content models for daily publishing, landing pages and interactive journeys. Developed custom modules and workflows for events, content and partner programmes, and implemented a CRM system.

Discovery and stakeholder journeys

Integrated faceted search for research papers, programme information and media assets. Connected workflows with HubSpot marketing automation for personalised communications and lead nurture. Improved UX/UI and accessibility, and led the migration to Drupal 9.

Events, authentication and integrations

Integrated GEVME, Eventbrite and Zoom to support registration and virtual or hybrid events. Implemented Single Sign-On connected to SGInnovate’s central CRM, one of the largest CRM instances in the public sector, to support stakeholder tracking and unified analytics.

Virtual delivery and technical continuity

Adapted event and pitch-session infrastructure for digital delivery during COVID-19. Supported the virtual Deep Tech Summit at SFF x SWITCH with more than 1,000 simultaneous attendees across global time zones. Managed technical incidents through JIRA, alongside security patching, server infrastructure management and ongoing platform support.

Outcomes and achievements

The engagement established a connected digital foundation for SGInnovate’s talent, venture-building and ecosystem programmes. Integrated content, search, CRM, authentication and event workflows supported stakeholder engagement, while the Drupal 9 migration and ongoing technical support helped maintain the platform over time. Virtual event infrastructure supported more than 1,000 simultaneous attendees at the Deep Tech Summit at SFF x SWITCH.

At a glance.

Reported results, delivered work and project milestones.

1,000+simultaneous attendees

Virtual Deep Tech Summit at SFF x SWITCH

Reported event result
Drupal 9 migration

Platform upgrade alongside UX and accessibility improvements

Delivery achievement
5deep tech domains

AI, Quantum Computing, MedTech, Autonomous Systems and CleanTech

Ecosystem scope
One of the largest public sector CRM instances

Supported CRM connections across authentication, analytics and stakeholder workflows

Client-reported infrastructure scale

Client testimonial

Working with Kavita during my time at SGInnovate was an immense pleasure. Her knowledge, experience, and passion for all things digital marketing were truly invaluable and I learnt a lot from her.

Nigel Ong, SGInnovateSGInnovate

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